Delivery and returns

Packages are generally dispatched within 1-3 days after receipt of payment and are shipped via DHL or UPS with tracking. Whichever shipment choice you make, we will provide you with a link to track your package online. All inks are sourced from the USA and we guarantee they will be fresh batches with a long expiry period.

Door to Door Courier) - 7 - 10 working days

R0.00 - R3000.00 - R150.00

R3000+ FREE

UPS (Inks Accepted) - 4 - 15 working days

Orders for inks under the value of R1500.00 delivery will take 10 - 15 working days. Shippping cost - R150.00

Orders for inks over the value of R1500.00 delivery will take 4 - 7 working days. Shipping cost - R150.00

Shipping fees include handling and packing fees as well as postage costs. Our shipping fees are fixed We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Returns Policy

If you have received something from us which is faulty or not what you ordered, please contact us within 7 days and we will be glad to refund or replace the item or give you a voucher refund to use on your next order. Items must be returned unused in their original condition. If it was our mistake, we will cover the return shipping fees, if it was the customer who ordered the incorrect item, they will be liable for the return shipping fees to our address in Johannesburg.

If you would like to return an item for whatever reason but it is not faulty or incorrect, a 20% restocking fee will be applied.